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Jobs Summary

The Training and Technology Coordinator will be responsible for implementing, managing, and maintaining the statewide National Respite Care Provider Training program via the Talent LMS platform and overseeing the launch and ongoing operation of the Tennessee Respite Care Registry. This position will play a central role in recruiting, training, onboarding, and supporting paid and volunteer respite providers to ensure they meet quality and safety standards and remain active in the registry. The Coordinator will also provide technical support, deliver monthly continuing education to volunteers, and collaborate with statewide partners to promote provider participation and caregiver awareness. This role includes regular outreach travel, including one overnight trip per month, to advertise the Respite Care Registry and the National Respite Care Provider Training.

This is a hybrid position based in the Nashville office. During the first three months of employment, the position requires full-time, in-office work (40 hours per week) as part of an initial probationary and onboarding period. Upon successful completion of this three-month probationary period, the employee will be eligible to transition to a hybrid schedule, with a required minimum of two in-office days per week, and additional in-office time or travel as needed.

The position requires reliable transportation for travel to visit partner sites and conduct outreach across the State. This position requires regular in-state travel, including a minimum of three consecutive overnight stays away from home per month, to conduct outreach at partner sites.

This position includes a six-month probationary assessment period, with a performance review at 90 days and a final review at the six-month mark to assess progress, long-term fit, and success in the role. Continuation in the role is contingent upon meeting established performance standards.

The Tennessee Caregiver Coalition is committed to actively cultivating and preserving a culture of equity, inclusion and connectedness. We strive to create a space that enables everyone to bring their full self to the work and that embraces the full spectrum of humanity. These values permeate all aspects of our work.

We are committed to equitable hiring, training, promotional practices, and policies. We value the unique contributions people bring in terms of education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, marital status, religion, ability, sexual orientation, and beliefs. We strongly encourage people from underrepresented groups to apply.

Work Schedule Requirements

  • Must be available to work up to five evenings per month to provide provider and volunteer trainings and accommodate volunteer schedules.

Key Responsibilities and Measurable Performance Standards

Agency Culture & Leadership

  • Maintain a positive, solutions-focused attitude, ensuring:
    • 100% of interactions with staff, volunteers, and partners are respectful, professional, and
      encouraging
    • Concerns and challenges are addressed constructively, with a focus on problem-solving rather
      than negativity
    • Personal stress and frustrations are managed in a way that does not negatively impact the
      workplace environment
  •  Demonstrate commitment to TCC values in action, ensuring:
    • Decisions, interactions, and leadership actions align with TCC’s mission and values
    • Proactively models agency values in everyday work, including integrity, accountability, and compassion
  •  Commitment to equity and inclusion, ensuring:
    • Actively participates in agency-wide equity and inclusion efforts
    • Addresses bias and inequities within programs and operations in a thoughtful and proactive manner
    • Ensures staff, volunteers, and program participants feel valued, respected, and included
  • Support a collaborative and morale-boosting work environment, ensuring:
    • Encourages teamwork, open communication, and mutual respect among staff
    • Addresses agency morale concerns within two weeks when issues arise
    • Recognizes and celebrates staff successes and program achievements regularly
    • Attends and contributes positively to all staff meetings and agency discussions

Training & Education

  • Implement the National Respite Care Provider Training for paid and volunteer respite providers using the Talent LMS platform.
  • Develop and deliver monthly continuing education sessions for providers and volunteers, covering
    topics such as dementia care, sensory-friendly practices, and safety protocols.
  • Collaborate with partner agencies and experts to create supplemental training materials and videos on
    caregiving-related topics.
  • Track training completion, competency assessments, and certification renewals.

Provider Recruitment, Onboarding & Retention

  • Provider Recruitment, Onboarding & Retention
  • Actively recruit paid and volunteer respite providers statewide, with an emphasis on rural and
    underserved communities.
  • Guide providers through the training, background check, and onboarding process.
  • Maintain ongoing contact with all individuals who complete training to ensure they are successfully
    added to the registry, secure respite care positions, and remain engaged in the field.
  • Monitor provider retention and develop strategies to keep providers active and committed to serving caregivers.

Technology Management

  • Serve as the primary administrator for the Talent LMS training platform.
  • Oversee the functionality, updates, and data accuracy of the Tennessee Respite Care Registry in partnership with the University of Nebraska.
  • Troubleshoot technical issues and provide user support to providers, volunteers, and caregivers accessing the registry or training platform.

Collaboration, Outreach, & Travel

  • Work with statewide partners, including state agencies, universities, and community organizations, to promote the registry and training opportunities.
  • Assist in outreach campaigns to raise awareness of respite resources among caregivers and potential providers.
  • Conduct monthly outreach trips, including one overnight trip per month, to promote the Respite Care Registry and the National Respite Care Provider Training at conferences, community events, and partner meetings.
  • Participate in regular team meetings and contribute to project planning and evaluation activities.

Program Administration & Compliance

  • Track and maintain accurate data for all programs, ensuring:
    • 100% of volunteer, caregiver, and provider participation data is entered within 24 hours of events or interactions.
    • Volunteer, provider, and program reports are submitted with 100% accuracy.
  • Provide regular program updates for board reporting by:
    • Submitting 2–4 bullet points monthly that highlight program outcomes, wins, and activities
    • Ensuring updates are written in the third person and submitted by noon on the second Monday of each month
    • Maintaining a 100% on-time submission rate for monthly updates
  •  Facilitate surveys of volunteers, caregivers, and providers twice per year, ensuring:
    • Surveys are administered on schedule.
    • Survey data is compiled and submitted to the Programs and Development Director within two weeks of collection.
  •  Assist in organizing one large Caregiver Appreciation event in November, securing at least five sponsors/partners for event support.

Community Outreach & Awareness

  • Conduct at least 12 presentations per year to raise awareness of TCC services and recruit volunteers.
  • Represent TCC at at least six community events per year to network and build relationships with
    partner organizations.

Other duties as assigned.

Probationary Period & Performance Reviews

This position includes a six-month probationary period, with:

  • 90-day performance review to assess progress and identify areas for support.
  • Six-month final review to evaluate long-term fit and success in the role.
  • Continuation beyond the probationary period is contingent on meeting the above performance
    expectations.

Qualifications

Required:

  • Minimum 3 years of experience in program coordination, training, or workforce development.
  • Strong technology skills, including learning management systems (LMS), database management, and Microsoft Office Suite.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to manage multiple priorities and meet deadlines.
  • Experience working with diverse populations, including rural and underserved communities.

Preferred:

  • Experience in caregiver support, respite services, or disability/aging services.
  • Familiarity with the National Respite Care Provider Training curriculum.
  • Knowledge of HIPAA and data privacy best practices.
  • Background in volunteer coordination and adult learning principles.

Compensation & Benefits

  • Salary: $50,000
  • Health & dental insurance
  • Retirement plan
  • Paid time off & flexible work environment
  • Professional development opportunities
  • Supportive, wellness-focused workplace culture

Apply

Email resume to megan.schwalm@tncaregiver.org

Jobs Summary

The Group Respite Volunteer Coordinator will manage all aspects of the Tennessee Caregiver Coalition’s Group Respite Volunteer Program, which provides planned, high-quality respite events for children with disabilities and their siblings, as well as for older adults. This role will oversee program design, event planning and logistics, volunteer recruitment and training, and coordination with facility partners. The Coordinator will ensure each event delivers safe, engaging, and meaningful respite experiences for care recipients while providing caregivers with reliable breaks. The position requires strong organizational skills, the ability to build community partnerships, and regular statewide travel to support program implementation.

This is a hybrid position based in the Nashville office. During the first three months of employment, the position requires full-time, in-office work (40 hours per week) as part of an initial probationary and onboarding period. Upon successful completion of this three-month probationary period, the employee will be eligible to transition to a hybrid schedule, with a required minimum of two in-office days per week, and additional in-office time or travel as needed.

The position requires reliable transportation for travel to visit volunteers, caregivers, and partner sites.

This position includes a six-month probationary assessment period, with a performance review at 90 days and a final review at the six-month mark to assess progress, long-term fit, and success in the role. Continuation in the role is contingent upon meeting established performance standards.

The Tennessee Caregiver Coalition is committed to actively cultivating and preserving a culture of equity, inclusion and connectedness. We strive to create a space that enables everyone to bring their full self to the work and that embraces the full spectrum of humanity. These values permeate all aspects of our work. We are committed to equitable hiring, training, promotional practices, and policies. We value the unique contributions people bring in terms of education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, marital status, religion, ability, sexual orientation, and beliefs. We strongly encourage people from underrepresented groups to apply.

Work Schedule Requirements

  • Must work at least two Saturdays per month to facilitate volunteer group respite events; the following Monday will be a scheduled day off.
  • Must be available to work up to five evenings per month to provide volunteer trainings, accommodate volunteer schedules, facilitate group respite events, and lead caregiver support groups.

Key Responsibilities and Measurable Performance Standards

Agency Culture & Leadership

  • Maintain a positive, solutions-focused attitude, ensuring:
    • 100% of interactions with staff, volunteers, and partners are respectful, professional, and encouraging
    • Concerns and challenges are addressed constructively, with a focus on problem-solving rather than negativity
    • Personal stress and frustrations are managed in a way that does not negatively impact the workplace environment
  •  Demonstrate commitment to TCC values in action, ensuring:
    • Decisions, interactions, and leadership actions align with TCC’s mission and values
    • Proactively models agency values in everyday work, including integrity, accountability, and
      compassion
  • Commitment to equity and inclusion, ensuring:
    • Actively participates in agency-wide equity and inclusion efforts
    • Addresses bias and inequities within programs and operations in a thoughtful and proactive manner
    • Ensures staff, volunteers, and program participants feel valued, respected, and included
  •  Support a collaborative and morale-boosting work environment, ensuring:
    • Encourages teamwork, open communication, and mutual respect among staff
    • Addresses agency morale concerns within two weeks when issues arise
    • Recognizes and celebrates staff successes and program achievements regularly
    • Attends and contributes positively to all staff meetings and agency discussions

Program Planning & Implementation

  • Coordinate the planning, scheduling, and execution of monthly volunteer group respite events for children with disabilities and their siblings, as well as for older adults.
  • Design event activities that are age-appropriate, inclusive, and engaging, with an emphasis on one-to-one volunteer matching for all participants.
  • Manage program logistics, including securing venues, coordinating set-up and clean-up, and ensuring necessary supplies and equipment are on-site.
  • Partner with local churches, community centers, and other facilities to host events at no cost to the
    organization.

Volunteer Recruitment, Training & Retention

  • Recruit and screen volunteers statewide, prioritizing diverse and inclusive representation.
  • Ensure volunteers complete required background checks and training prior to participation.
  • Collaborate with the Training and Technology Coordinator to facilitate volunteer training through the Talent LMS platform and provide in-person orientation as needed.
  • Maintain ongoing contact with volunteers to encourage continued engagement and recognize
    contributions.

Caregiver & Participant Engagement

  • Communicate regularly with caregivers to confirm attendance, collect participant information, and address individual needs.
  • Ensure all program activities are delivered in a safe, person-centered, and culturally competent manner.
  • Collect caregiver feedback after each event to evaluate satisfaction and identify areas for improvement.

Collaboration & Outreach

  • Build and maintain relationships with community organizations, advocacy groups, and service providers to promote the Volunteer Group Respite Program.
  • Coordinate with facility partners to secure venues and align schedules.
  • Represent TCC at community events, meetings, and outreach activities to recruit both volunteers and participants.

Program Monitoring & Reporting

  • Track attendance, volunteer hours, and participant demographics for each event.
    Maintain accurate program records, including incident reports and satisfaction survey results.
  • Assist the President and CEO with reporting program outcomes to funders, partners, and stakeholders.

Program Administration & Compliance

  • Track and maintain accurate data for all programs, ensuring:
    • 100% of volunteer, caregiver, and provider participation data is entered within 24 hours of events or interactions.
    • Volunteer, provider, and program reports are submitted with 100% accuracy.
  •  Provide regular program updates for board reporting by:
    • Submitting 2–4 bullet points monthly that highlight program outcomes, wins, and activities
    • Ensuring updates are written in the third person and submitted by noon on the second Monday of each month
    • Maintaining a 100% on-time submission rate for monthly updates
  •  Facilitate surveys of volunteers, caregivers, and providers twice per year, ensuring:
    • Surveys are administered on schedule.
    • Survey data is compiled and submitted to the Programs and Development Director within two weeks of collection.
  • Assist in organizing one large Caregiver Appreciation event in November, securing at least five sponsors/partners for event support.

Community Outreach & Awareness

  • Conduct at least 12 presentations per year to raise awareness of TCC services and recruit volunteers.
  • Represent TCC at at least six community events per year to network and build relationships with partner organizations.

Other duties as assigned.

Probationary Period & Performance Reviews

This position includes a six-month probationary period, with:

  • 90-day performance review to assess progress and identify areas for support.
  • Six-month final review to evaluate long-term fit and success in the role.
  • Continuation beyond the probationary period is contingent on meeting the above performance expectations.

Qualifications

Required:

  • Minimum 2 years of experience in program coordination, volunteer management, or event planning.
  • Strong organizational and time management skills.
  • Excellent communication and interpersonal abilities.
  • Experience working with children, older adults, and individuals with disabilities.
  • Ability to travel statewide and work occasional evenings or weekends.

Preferred:

  • Experience in respite services, caregiving, or disability/aging programs.
  • Knowledge of volunteer recruitment strategies and retention practices.
  • Familiarity with learning management systems (LMS) and virtual training platforms.
  • CPR/First Aid certification or willingness to obtain prior to starting the role.

Compensation & Benefits

  • Salary: $50,000
  • Health & dental insurance
  • Retirement plan
  • Paid time off & flexible work environment
  • Professional development opportunities
  • Supportive, wellness-focused workplace culture

Apply

Email resume to megan.schwalm@tncaregiver.org

Volunteer

Join a Committee

Help shepherd the TCC into the future and positively change the lives of family caregivers across the state. The Tennessee Caregiver Coalition (TCC) is looking for volunteers for its committees and board of directors to support our mission. This is a great time to lend your energy and expertise to the TCC as it is growing and positively changing the lives of family caregivers. We need your skills to steer the organization into its next phase.

For more information, contact:

Dr. Megan Schwalm, Executive Director
(615) 269-8687

megan.schwalm@tncaregiver.org

Become a Senior Companion

  • Are you over 55 years of age?
  • Can you volunteer 5-40 hours per week?
  • Do you have a limited income?
  • Do you live in Davidson, Sumner, or Rutherford Counties?

If you answered yes to all of these questions, you may be able to become a Senior Companion Volunteer. You would be volunteering in someone’s home to be a companion to a senior while providing respite to a family caregiver.

Contact Annisha Bell

Volunteer Coordinator

volunteer@tncaregiver.org